Returns & Refunds
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return, unless the goods are faulty in which case you have within the advised warranty period to lodge a claim.
Change of Mind
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as tabletops and used anti-fatigue mats. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
How To Return An Item
2. If your return is accepted, if the goods were deemed to be faulty we’ll send you a return shipping label, as well as instructions on how and where to send your package or arrange collection directly. If the return is for a change of mind address, you are liable for the cost of return shipping.
You can always contact us for any return questions at firstname.lastname@example.org.